Privacy Policy

Who We Are

Galway Finance Pty Ltd ABN 34 697 469 551 (Credit Representative Number 579221) is a credit representative of Purple Circle Financial Services Pty Ltd ABN 21 611 305 170, Australian Credit Licence Number 486112.

Information We Collect

We may collect your name, contact details, state or territory, employment type, income range, deposit or equity information, target property value, loan purpose, preferred contact method, notes you provide, and related information needed to respond to your enquiry.

If you proceed beyond an initial enquiry, we may ask for more detailed identity, income, expense, asset, liability and credit information so credit assistance can be assessed and documented.

Why We Collect It

We collect personal information to respond to enquiries, provide credit assistance, prepare and manage loan applications, meet legal and licence obligations, handle complaints, maintain business records, and communicate with you about your enquiry or existing loan review.

If you do not provide the requested information, we may not be able to respond properly, assess your scenario, or provide credit assistance.

Who We May Disclose It To

We may disclose relevant personal information to our Australian Credit Licence holder, lenders, mortgage aggregators, credit reporting bodies where permitted, valuers, conveyancers, insurers, settlement agents, technology providers, professional advisers, regulators, dispute resolution bodies, and other parties reasonably needed to assist with your enquiry or application.

Some technology or service providers may store or process information using systems located outside Australia. Where this applies, we take reasonable steps to protect personal information in line with applicable privacy obligations.

Access, Correction And Complaints

You can request access to, or correction of, personal information we hold about you by contacting callum@galwayfinance.com.au.

If you have a privacy complaint, contact us first so we can review and respond. If your concern is not resolved, you may also contact the Office of the Australian Information Commissioner at oaic.gov.au.

Security And Retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. We keep information only as long as needed for the purposes above, including legal, licence, record keeping and dispute resolution obligations.